Transaction Management
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      Accessing help via the ShipServ Intercom

      You can access a wealth of knowledge by tapping on the the Intercom logo (blue circle with a white square with a friendly smile in the lower right corner).

      In the intercom you can search our help articles, send a message to our support team to initiate a chat session with them, find tutorial videos and provide feedback about our platform. This screenshot shows you the primary functions. Please watch the below 5:15 minute video for more information.

       

       


      We will occasionally use the Intercom to share news about major feature releases to our platform. Please take a moment to open the posts to stay abreast of the exciting changes.