Help Center
Back to main site
Go to Customer Portal
Sign in
FAQs
The ShipServ Platform
FAQs
Account FAQs
Trade FAQs
Migration FAQs to the new ShipServ Platform
General FAQs
Search
Profile Management
FAQs
Banner ads
Trade
Transaction Management
Responding to Transactions
Transaction Notifications
Classified Attachments/IHM
Invoicing
Alerts
Catalogues
General Information
Hosting and Managing Catalogues
Automation and Integrations
General
Integration Options
Public APIs
Tools & Utilities
References
Integrations Functionality Back Compatibility
Integration Store & Connectors
Internal Only
Internal : Integration
Internal : Legacy Apps
Internal : Trade
Internal : Search
Internal : Zone
Internal : Admin
Internal : Others
Internal Operations
SOP - Service Management
Legacy Applications
Misc
Back to home
Help Center
FAQs
The ShipServ Platform
FAQs
Account FAQs
Trade FAQs
Migration FAQs to the new ShipServ Platform
General FAQs
Search
Profile Management
FAQs
Banner ads
Trade
Transaction Management
Responding to Transactions
Transaction Notifications
Classified Attachments/IHM
Invoicing
Alerts
Catalogues
General Information
Hosting and Managing Catalogues
Automation and Integrations
General
Integration Options
Public APIs
Tools & Utilities
References
Integrations Functionality Back Compatibility
Integration Store & Connectors
Internal Only
Internal : Integration
Internal : Legacy Apps
Internal : Trade
Internal : Search
Internal : Zone
Internal : Admin
Internal : Others
Internal Operations
SOP - Service Management
Legacy Applications
Misc
FAQs
Answers to questions we're frequently asked
ShipServ to disable TLS v1.0 and v1.1 protocols on 8th April 2023
How to access your account to view transactions and manage your profile
Browser Support
How Supplier ratings (TradeRank) works
Do we have to redo our profile in the new Search?
Account FAQs
How to reset your password
How to recover your account
Creating a user account
Trade FAQs
How to access your account to view transactions and manage your profile
Migration FAQs to the new ShipServ Platform
Migrating from SmartSupplier
Migrating from StartSupplier
General FAQs
ShipServ to disable TLS v1.0 and v1.1 protocols on 15th Oct 2022
How to access IMPA Marine Stores Guide?
How do you log in to Transaction Monitor and Web Reporter?
How do you access ShipServ Search?
ShipServ to redirect traffic from https://legacy.shipserv.com/ to https://www.shipserv.com/
How do you access the IMPA Catalogue?
How do you log in to WebBuyer?
See more