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Trade
Transaction Management
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Invoicing
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Hosting and Managing Catalogues
Automation and Integrations
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Integration Options
Public APIs
Tools & Utilities
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Integrations Functionality Back Compatibility
Integration Store & Connectors
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Internal : Integration
Internal : Legacy Apps
Internal : Trade
Internal : Search
Internal : Zone
Internal : Admin
Internal : Others
Internal Operations
SOP - Service Management
Legacy Applications
Misc
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Help Center
Trade
The ShipServ Platform
FAQs
Account FAQs
Trade FAQs
Migration FAQs to the new ShipServ Platform
General FAQs
Search
Profile Management
FAQs
Banner ads
Trade
Transaction Management
Responding to Transactions
Transaction Notifications
Classified Attachments/IHM
Invoicing
Alerts
Catalogues
General Information
Hosting and Managing Catalogues
Automation and Integrations
General
Integration Options
Public APIs
Tools & Utilities
References
Integrations Functionality Back Compatibility
Integration Store & Connectors
Internal Only
Internal : Integration
Internal : Legacy Apps
Internal : Trade
Internal : Search
Internal : Zone
Internal : Admin
Internal : Others
Internal Operations
SOP - Service Management
Legacy Applications
Misc
Trade
Everything you need to know about trading on ShipServ
SmartSupplier and StartSupplier End of Life
New Document View Refinement
Changes to the menu navigation
New look & feel for Trade Basic customers
Transaction Management
Onboarding – registering an admin
Viewing the Related Documents on the Transaction History Card
Managing your Transaction settings
Buyer Permissions & Filtering
Accessing help via the ShipServ Intercom
Variances as viewed by Suppliers
Variances as viewed by Buyers
Archiving Documents in Trade
Manage your Basic Profile Content
Supplier Insight Report (SIR)
Find and Filter Documents in Trade
Bulk Select
Transaction Statuses
Order Updates
How to use WebBuyer (For Buyers)
Quick Start Guide for Trade Business for Buyers
Advance Shipping Notice (ASN) / Shipments
Using QuoteCompare
Direct Messaging and Order Updates
See more
Responding to Transactions
How The Pricing Bar in Trade Works
Creating REQs, RFQs and POs in ShipServ Trade
How to add additional charges
Video Library
Decline an RFQ
Responding to Purchase Orders
How Supplier Part Number works
See more
Transaction Notifications
How to Automatically Cancel Orders with Trade Rules
User Assignment Notifications
Transaction Notifications
Messaging and Inbox
Classified Attachments/IHM
The Classification of Attachments
Attachment Sharing Permissions
Using the Document Library
Invoicing
Adding and Saving Bank Details to your Company Settings for Invoicing
Invoicing - How it works
Alerts
Phishing alert