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The ShipServ Platform
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Migration FAQs to the new ShipServ Platform
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Trade
Transaction Management
Responding to Transactions
Transaction Notifications
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Invoicing
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Automation and Integrations
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Integrations Functionality Back Compatibility
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Internal : Integration
Internal : Legacy Apps
Internal : Trade
Internal : Search
Internal : Zone
Internal : Admin
Internal : Others
Internal Operations
SOP - Service Management
Legacy Applications
Misc
Back to home
Help Center
Internal Only
The ShipServ Platform
FAQs
Account FAQs
Trade FAQs
Migration FAQs to the new ShipServ Platform
General FAQs
Search
Profile Management
FAQs
Banner ads
Trade
Transaction Management
Responding to Transactions
Transaction Notifications
Classified Attachments/IHM
Invoicing
Alerts
Catalogues
General Information
Hosting and Managing Catalogues
Automation and Integrations
General
Integration Options
Public APIs
Tools & Utilities
References
Integrations Functionality Back Compatibility
Integration Store & Connectors
Internal Only
Internal : Integration
Internal : Legacy Apps
Internal : Trade
Internal : Search
Internal : Zone
Internal : Admin
Internal : Others
Internal Operations
SOP - Service Management
Legacy Applications
Misc
Internal Only
This section includes all knowledge articles/Standard Operating Procedures for Platform Services and other Internal Support Groups.
Fallen Off Alert - Pending Documents
Internal - Featured Content in Newsletters
Internal: Operational Usage of Intercom
Internal - Google Analytics training videos
Internal - SalesForce training video by Chris
Using Export and Import of line-items
[Internal] How to Onboard Buyers To The New Platform
Internal : Integration
Buyer Go-Live and Deactivation
Fallen Off Alert Handling
Plugin Alert Handling
Internal : Legacy Apps
Deactivate Vessels in Gateway
How To Enable Macros - Quote Select
How to Add a Vessel in WebBuyer
How to Add the Vessel in your Transactions using ESSM (Web Buyer)
How to create a Direct Order using ESSM (Web Buyer)
See more
Internal : Trade
[Internal] Direct Messaging and Updates Feature Access
[Internal] FAQs for Classified Attachments, Line-Item Attachments and Increase to Attachment Size (MTML Integrations)
Internal : Search
Profile Not Displayed in Search Result
Internal : Zone
THE SHIPSERV DIGITAL PROCUREMENT PRACTICE
Internal : Admin
Internal - Order Updates
Internal : Others
None
Internal Operations
How to set up a new MAC laptop (IT use only)
Requisition is not imported in ShipNet
Checking supplier/buyer details
TENANT NOT FOUND Errors
Upload catalog images
See more
