Manage your Basic Profile Content

💥 You must be logged in as an Admin to edit the information shown in your profile.

Adding brands, categories, a port and ISO 14001 sustainability content can help your profile be found by buyers in ShipServ.com Search.

This video will walk you through the steps to manage your Basic Profile Content:

The Admin navigates to the Settings menu, and then to the Account Menu where they can change the registered address and trading address.

Under the Profile menu, across the screen are the About, Brands, Categories, Information, and Sustainability tabs where you can enhance the information shown in your profile to increase your visibility.

Under Profile/About, you can edit the company name displayed in the search result if you wish. Remember to tap "Save" when finished.

Under the Profile/Brands tab, the Admin can add Brands, search in the existing list of brands in your profile, and add a total of three brands to your profile. You can use the 3 little dots on the far right to tag the brands as authorized for parts and/or service. If the registered owner of the Brand verifies your status as authorized, a green check mark will be displayed in your profile with the brand. This status is searchable in ShipServ Search.

Under the Profile/Categories tab, the Admin can add Categories, search in the existing list of categories, and add a total of three categories to your profile, including one primary category which will provide a boost in the ranking over a supplier who has not chosen that category as a primary.

Under Profile/Information your Admin can add Memberships and Certificates. Select the Membership (and in the section below that, the Certificates), add your membership number, the date of expiration, and the optional membership certificate. For Certificates, the certificate is mandatory.

Under Information/Sustainability, your Admin can add sustainability information to your profile such as your mission statement.

If you have an ISO14001 certification or are UNGC, your profile will bear a searchable sustainability tag and you can add more information such as:

• ISO 14001 Certification

• Letter of Commitment verifying your participation in UNGC

• Which of the UN's 17 Sustainable Development Goals your business is committed to

• Additional Documents related to your sustainability goals

Under Ports, your Admin can add up to 1 port and tag it "present in port" if applicable.

Under Branches, your Admin can Edit the contact details which are shown on your branch in your profile:

Users can be added by anybody, if allowed. If users are restricted from adding additional users, then an Admin must do it. If you are an Admin, you can toggle users' role between admin and user, delete users and, resend invites if they have not onboarded yet.

To add a user, click "Invite user", type in their email address in the box that opens and then tap "Invite {emailname}" to send the request.

This table compares the fields displayed in a Basic Profile vs a Premium Profile.

Speak to your ShipServ account manager about upgrading if you wish to add this additional information to your profile.