How to reset your password

Forgotten your password? Here's how to reset or change your password in just a few clicks!

🚨 Important: Your password for the new ShipServ Network is not the same as ones you may have had previously. For more information check out common FAQs for Smart Suppliers and Start Suppliers.

Resetting your password

Go to id.shipserv.com
Select 'Forgot password'
Enter your email and select reset password

… you'll receive an email from us 📧
Follow the reset password link in the email
Enter your new password
Log in!